ZAMEK Culture Centre

TICKET REFUNDS \ for events at ZAMEK Culture Centre

We support the appeal: Don’t return your tickets!

Tickets to rescheduled events remain valid.

However, should you wish to claim a refund:

- tickets purchased from our Ticket Office may be returned in person in the first week following the reopening of the ZAMEK  Culture Centre. Please visit the Ticket Office during regular opening hours and, preferably, show the receipt and the ticket; otherwise, the ticket alone will suffice;

- refund for tickets purchased from the Ticket Office may be made by means of bank transfer to the account number specified in an e-mail sent to or text message sent to the following telephone number: + 48 607 609 034,

- it is necessary that you provide the account number and attach a scan or photograph of the ticket or the receipt and the ticket, clearly showing the number of the ticket, the title and the date of the event;

- for tickets purchased outside ZAMEK Culture Centre, please consult the announcements and refund policies of such external vendors;

- refunds by bank transfer will be made from March 30th, 2020.


We sincerely apologize for the inconvenience, and hope to see you again at ZAMEK when we reopen!




The image shows a close shot of the Ticket Office at ZAMEK Culture Centre. One of the transparent glass panes of the entrance has a logo of the institution on it with the words “Kasa. Ticket Office” underneath. The interior of the Ticket Office is bright red.